Terms of Use

1. About these terms

These Terms of Use govern your access to and use of the website at pacific.london (the "Website"), operated by Pacific Technology Group Ltd ("PTG", "we", "us", "our"), a company registered in England and Wales.

By accessing or using this Website, you confirm that you accept these terms and agree to comply with them. If you do not agree, you should not use this Website.

These terms are intended for business and professional use. The Website, the cybersecurity self-assessment tool, and the content published here are designed for organisations, IT professionals, and business decision-makers acting in a professional capacity. They are not intended for personal consumer use.

These terms should be read alongside our Privacy Policy and Content Disclaimer.

2. Accessing the website

We do not guarantee that the Website will always be available or uninterrupted. We may suspend, withdraw, restrict, or change any part of the Website without notice. We will not be liable if, for any reason, the Website is unavailable at any time or for any period.

You are responsible for making the necessary arrangements to access the Website, including maintaining your own internet connection and ensuring your equipment meets any requirements for viewing the site.

3. Nature of our content

The content on this Website, including our Insights articles, cybersecurity guidance, and assessment tool output, is provided for general information and educational purposes only. It does not constitute professional cybersecurity advice, legal advice, regulatory compliance advice, or any other form of professional advice.

While we take reasonable care to ensure the information on this Website is accurate and current, we make no representations, warranties, or guarantees, whether express or implied, that the content is accurate, complete, or up to date. The cybersecurity threat landscape changes rapidly. Information that was accurate when published may become outdated without notice.

You should not act, or refrain from acting, on the basis of any content on this Website without seeking appropriate professional advice tailored to your specific circumstances.

4. AI-generated content

4.1 Content generation disclosure

Significant portions of the content on this Website are generated using artificial intelligence systems. Specifically:

• Our Insights articles are generated by AI from verified cybersecurity intelligence feeds, with automated editorial quality review before publication.
• Images accompanying articles are AI-generated illustrations and do not depict real people or real events.
• If you opt in to our follow-up email series after completing the assessment tool, those emails are generated by AI and personalised to your assessment results.

PTG has designed the methodology, intelligence feeds, editorial review criteria, and quality thresholds that govern all AI-generated output. PTG assumes full editorial responsibility for all content published on this Website.

4.2 AI limitations

AI language models can produce content that is inaccurate, incomplete, or outdated. While our editorial review process is designed to catch material errors, we cannot guarantee that every piece of AI-generated content is free from inaccuracies. This is particularly important for technical cybersecurity content, where an incorrect detail could have operational consequences if acted upon without verification.

For further detail on AI content limitations, see our Content Disclaimer.

5. Assessment tool

The cybersecurity self-assessment tool is an indicative diagnostic designed to give organisations a starting point for understanding their security posture. It is not a professional security audit, penetration test, compliance certification, or formal risk assessment.

The assessment generates scores and recommendations based entirely on your self-reported answers. We do not independently verify the accuracy of your responses. The quality of the output depends directly on the accuracy and completeness of the information you provide.

The assessment does not establish a consultant-client relationship between you and PTG. Completing it does not create any duty of care on our part. See our Content Disclaimer for the full assessment disclaimer.

6. Intellectual property

All content on this Website, including text, graphics, images, logos, page layouts, and software, is the property of Pacific Technology Group Ltd or its licensors and is protected by copyright and other intellectual property laws.

Under Section 9(3) of the Copyright, Designs and Patents Act 1988 (CDPA), where a literary or artistic work is computer-generated and has no human author, the author is taken to be the person who made the arrangements necessary for the creation of the work. PTG is the entity that designed the workflows, procured the services, and established the editorial parameters that produce the AI-generated content on this Website. All such content is the intellectual property of PTG.

You may view, download, and print pages from this Website for your own personal or internal business use, provided you do not modify the content and you retain all copyright and proprietary notices. You may not otherwise reproduce, distribute, publicly display, or create derivative works from the content without our prior written consent.

You may not use automated tools, scrapers, or data mining software to extract content from this Website for any purpose, including for training machine learning models, without our express written permission.

7. Acceptable use

You must not use this Website in any way that breaches any applicable law or regulation, or in any way that is unlawful, harmful, or fraudulent. In particular, you must not:

• Attempt to gain unauthorised access to any part of the Website, its server, or any connected system or database.
• Use the Website to transmit unsolicited or unauthorised material, including spam.
• Conduct any form of security testing (including penetration testing, vulnerability scanning, or fuzzing) against the Website or its infrastructure without our prior written consent.
• Use the assessment tool to reverse-engineer PTG's risk-scoring methodology.
• Deploy automated scraping or data extraction tools against the Website or its APIs.
• Use any content from the Website in a manner that competes with our services or misrepresents the source of the content.

8. Third-party links and services

This Website may contain links to third-party websites, resources, or services that are not operated by us. These links are provided for your convenience and information. We have no control over, and accept no responsibility for, the content, privacy policies, or practices of any third-party websites.

Our Insights articles may reference and link to cybersecurity advisories, news sources, regulatory publications, and vendor announcements. Inclusion of a link does not imply endorsement of, or affiliation with, the linked site or its operators.

9. Limitation of liability

9.1 Exclusions we cannot make

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of England and Wales.

9.2 Exclusions of liability

To the maximum extent permitted by law, PTG excludes all liability for:

• Any indirect, consequential, special, or incidental loss or damage, including but not limited to loss of profits, loss of business, loss of revenue, loss of data, loss of goodwill, or business interruption.
• Any loss or damage arising from your reliance on the content of this Website, including the assessment tool output, Insights articles, or any other information provided.
• Any loss or damage arising from the unavailability, interruption, or malfunction of the Website.
• Any loss or damage arising from unauthorised access to, or alteration of, your data in transit to or from this Website, except where such loss results from our failure to implement reasonable security measures.
• Any security incident, data breach, ransomware attack, or other cyber event affecting your organisation, regardless of whether you have used the assessment tool, read our articles, or implemented any guidance found on this Website.

9.3 Cap on liability

Where our liability cannot be excluded, our total aggregate liability to you for all claims arising from or in connection with your use of this Website is limited to one hundred pounds sterling (GBP 100). This cap reflects the fact that the Website and its tools are provided free of charge.

9.4 Reasonableness

These limitations reflect a fair allocation of risk between us. The Website and assessment tool are provided free of charge, and the limitations of liability set out above are reasonable in the context of a no-fee informational service. Your access to alternative sources of professional cybersecurity advice is not restricted in any way.

10. General provisions

10.1 Governing law

These terms are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any disputes arising from or in connection with these terms or your use of the Website.

10.2 Severability

If any provision of these terms is found by a court to be invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

10.3 Entire agreement

These terms, together with our Privacy Policy and Content Disclaimer, constitute the entire agreement between you and PTG in relation to your use of this Website.

10.4 No waiver

Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision.

10.5 Changes to these terms

We may revise these terms at any time by updating this page. The "Last updated" date at the top indicates when the current version took effect. Your continued use of the Website after any changes constitutes acceptance of the revised terms.

10.6 Contact

For questions about these terms, contact us at hello@pacific.london or write to Pacific Technology Group Ltd, 167-169 Great Portland Street, 5th Floor, London W1W 5PF.